The website WholeBrainTutor.com and all published content on this page are the property of the company NeoLeader. The content may be used only for non-commercial purposes and may not be reproduced, copied, or distributed in any other way without the company’s permission.
The company reserves the right to make any changes to the content published on the website WholeBrainTutor.com.
1. General Conditions The general conditions of WholeBrainTutor.com have been compiled in accordance with applicable consumer protection laws, personal data protection laws, and electronic communications regulations. The general terms and conditions determine the operation of WholeBrainTutor.com, the rights and obligations of the customer, member, and the website, and regulate the business relationship between WholeBrainTutor.com and the buyer.
The buyer is bound by the general conditions in force at the time of purchase. When placing an order, the customer confirms their agreement with these terms by completing the purchase.
2. Accessibility of Information The provider undertakes to always provide customers with the following information:
- Company information
- Contact information (email)
- Essential features of products and online courses
- Accessibility of services (all products or services offered by WholeBrainTutor.com will be available to customers within a reasonable time)
- Clearly defined prices
- Payment methods and service access details
- Withdrawal rights and conditions
- Complaint procedures
3. Offer of Services Due to the nature of online business, the offer of online products and services may be updated frequently. All courses and products are provided by experts in their fields, ensuring high-quality service.
Customers who purchase access to Whole Brain Tutor services will receive access to the purchased content. Payment guarantees the customer access to the specific service or product purchased.
4. Payment Methods The provider enables the following types of payment:
- PayPal
- Credit card
The provider issues an invoice in electronic format, detailing the costs. The sales contract is stored electronically and is accessible to the customer via email.
5. Prices All prices are listed in USD and include VAT unless explicitly stated otherwise. Prices are valid at the time of placing the order and for the mentioned payment methods.
6. Complaints The provider complies with applicable consumer protection laws and maintains an effective complaint resolution system. Customers can contact the provider via email for any issues. The provider commits to responding within eight business days.
7. Refunds Customers may request a refund within fourteen days for ebooks and digital materials. Refunds can be requested by sending an email to contact@wholebraintutor.com. After confirmation, refunds will be processed within ten business days.
8. Obligations and Non-Payment In case of non-payment, additional costs for overdue notices and default interest may be applied per applicable law. Customers must check their email folders (including Spam/Promotions) for invoices and notify the provider of any issues.
9. Right to Privacy The provider is committed to permanently protecting customer data, using it exclusively for communication, marketing, invoicing, and internal research. Customers can unsubscribe from marketing emails at any time.
10. Data Protection WholeBrainTutor.com processes users’ personal data in compliance with applicable data protection regulations. Customers have the right to access, modify, or request the deletion of their personal data.
11. Intellectual Property Rights All content, software, text, images, videos, and other materials on WholeBrainTutor.com are owned by Whole Brain Tutor and are protected by intellectual property laws. Users may not copy, distribute, or modify the content without prior authorization.
12. Subscription Services For subscription-based services, the minimum commitment is three months. After the minimum period, customers may cancel their subscription by emailing contact@wholebraintutor.com. Refunds are subject to specific conditions outlined in the refund policy.
These Terms and Conditions are subject to change without prior notice.